Document Verification Executive
Freshers OKOperations
Chandigarh
₹15K–20K / month
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Operations Manager – Us Commercial Insurance BPO
8–12 yrs
Locations
PanchkulaPunjab
Operations
What you’ll do
- Manage daily operations of US commercial insurance processes.
- Lead, mentor and develop operational teams.
- Maintain service quality, productivity and turnaround-time standards.
- Oversee insurance servicing, policy processing, endorsements, renewals and related workflows.
- Establish operational KPIs and performance-monitoring systems.
- Identify opportunities for process improvement and automation.
- Work closely with US-based management, agencies and clients.
- Develop training programs and standard operating procedures.
What we’re looking for
- 8–12 years of experience in BPO or insurance operations.
- Strong experience in US commercial insurance.
- Prior experience managing teams and operational processes.
- Understanding of US insurance agency workflows.
US commercial insuranceOperational managementCommercial autoTrucking insuranceGeneral liabilityCommercial linesEnglish communicationProblem-solving
Good to know
- Experience with insurance management systems and workflow automation is preferred.