What you’ll do
- Provide remote technical support to business users
- Troubleshoot Windows, application, and network issues
- Handle IT support calls, emails, and service tickets
- Track incidents and ensure timely resolution
- Collaborate with internal IT teams
What we’re looking for
Qualification: Bachelor's Degree in Computer Science or equivalent experience
- Good English communication skills
- Basic IT troubleshooting and problem-solving
- Willingness to work in rotational shifts
Windows 11Active DirectoryMS OfficeO365
Good to know
- Shift
- 24×7 Rotational Shifts