Customer Support Executive
Freshers OKCustomer Support
Panchkula
₹16K / month
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Customer Service Executive
Fresher₹29K–36K / month
Locations
Mohali
On-siteCustomer Support
What you’ll do
- Handle customer queries through the assigned communication channel
- Understand customer concerns and provide appropriate assistance
- Share accurate information and solutions as per process guidelines
- Follow company processes, quality standards, and security guidelines
- Update customer information and interaction details accurately
- Work towards maintaining high customer satisfaction and service quality
What we’re looking for
Qualification: Under-grade / Graduate in any discipline
- Good verbal and written English communication skills
- Good listening and comprehension skills
- Basic computer knowledge
- Strong problem-solving and customer-handling skills
- Comfortable working in rotational shifts
English communicationListeningComprehensionComputer knowledgeProblem-solvingCustomer-handling
Perks & benefits
- Cab facility available for Female employees
- Training and career growth
Good to know
- Shift
- 5 working days per week, rotational shifts
- International Voice/Non-Voice Support process