What you’ll do
- Develop, customize, and optimize Quadient Inspire Designer Advanced, Interactive, and Scaler applications.
- Conduct Root Cause Analysis (RCA) to identify and resolve technical issues.
- Lead version upgrades and migration projects from other CCM platforms to Quadient.
- Implement and maintain basic API integrations to extend CCM functionalities.
- Handle Quadient Suite installation, configuration, and deployment across environments.
- Collaborate with cross-functional teams.
- Troubleshoot technical issues and optimize system performance.
- Maintain technical documentation, best practices, and project progress reports.
What we’re looking for
- Hands-on experience with Quadient Inspire Designer, Interactive, and Scaler.
- Strong knowledge of Dynamic Communication and Quadient Cloud.
- Excellent understanding of Customer Communications Management (CCM).
- Strong written communication and technical documentation skills.
- Ability to follow structured instructions and implementation guides.
- Comfortable collaborating with distributed teams in an India–US coordination environment.
Quadient Inspire DesignerInteractiveScalerDynamic CommunicationQuadient CloudCustomer Communications ManagementCCMAPI integrations
Good to know
- Exposure to commercially available AI models and their application in the SDLC is a plus.